After years of development, our company has accumulated rich experience in the debugging of panning magnetic separator, and reserves a large number of high-quality talents for the maintenance of panning magnetic separator.  In line with the principle that service is the lifeline of enterprise survival, we win customers with high quality service and solve practical problems for users, forming a complete, high quality and fast service system.  

Through long-term accumulation of project practice, the company has established a relatively perfect customer support service system.   The company has a service team, including technical department, after-sales maintenance department, Marketing Department and so on, directly to provide customers with technical support services.   At the same time, in order to ensure the quality of service and to coordinate the relationship between the various departments, the company senior management personnel directly responsible for the unified supervision and management for project technical service, administration department is responsible for the unified task scheduling,  and provide guarantee service for replacement of spare parts products, to provide technical support services, to provide users with comprehensive, timely and perfect after-sales service,  Minimize user risk.

In order to meet the needs of customer service system, the company can establish a "special technical service team" for major projects according to the needs of the project, timely access to customer service needs through 7 x 8 hours hotline, fax, E-mail, etc., and provide 7 * 24 hours, according to customer service requirements to provide rapid response services.  

In order to supervise and manage the service quality of each service node link in the technical service system architecture, the company's senior managers are directly responsible for the unified supervision and management of the technical services of the engineering project, and the administrative department conducts the task scheduling and customer service satisfaction survey. The survey is divided into two types: feedback survey and annual survey for each project, through telephone, e-mail System feedback.

At the same time, supervise the quality records of each service link during the implementation of technical service system specifications and processes, constantly improve the customer's "health archives" in the service link, and provide customers with satisfactory service quality.

After sales Tel.: 0311-84663468